I would like to tell you that this experience with appliance master was very good. Your technician was very knowledgeable and very professional. He answered all my questions and explained the process the oven repair would take. I would call your service again for any problems with Viking. I had two other so called Viking service companies come to my home and charge me service call fees, for nothing. My oven had not worked in over five months. I’m so glad I called appliance masters.